Bolt builds trust and boosts spend among Naturepedic shoppers

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higher average spend from shoppers with Bolt Accounts compared to guest shoppers

of total GMV from shoppers with Bolt Accounts

lift in checkout completion for shoppers with Bolt Accounts compared to those checking out as a guest

Naturepedic

See it in action

In just a few short months, Bolt has already made a significant impact on our business– especially the lift in checkout completion. We couldn’t be happier with our upgraded checkout experience that matches our very high quality standards. The Bolt team has been an invaluable strategic partner that’s as dedicated to our shoppers as we are.

President at Naturepedic

Since 2003, <a href="https://www.naturepedic.com/" target="_blank" rel="noopener noreferrer">Naturepedic</a> has been on a mission to transform the lives of their customers through safer, healthier sleep. As the top recommended organic mattress brand, Naturepedic is hyper-focused on delivering an easy, trusted shopper journey from checking out the perfect mattress online to the first night's sleep. With that in mind, they strived to upgrade their ecommerce shopping experience to match the quality of their products—enter Bolt.

<h3>Going the extra mile for a quality shopper journey&nbsp;</h3>“We pride ourselves in the Naturepedic difference—going the extra mile and not cutting corners. We prioritize trustworthy sources, build our products with care, and stand behind them 100%. Bolt was the perfect partner to bring our checkout experience to the next level. By tapping into Bolt’s growing <a href="https://www.bolt.com/network">Universal Shopper Network</a> and seamlessly recognizing customers, we’re able to deliver a shopping experience our customers can trust, ” shared Naturepedic President Jeffrey Cik.Bolt provided the perfect solutions for Naturepedic—from managing <a href="https://www.bolt.com/payments">payment processing</a> and <a href="https://www.bolt.com/fraud">fraud protection</a> with Bolt’s 100% fraud chargeback guarantee to offering a seamless <a href="https://www.bolt.com/conversions">one-click checkout</a> experience. Driving impact and boosting customer value with Bolt.In terms of implementation, Bolt worked closely with Naturepedic’s system integrator taking a bespoke approach to tackling unique tech requirements like processing both mattress recycling and California mattress removal fees. Overall the implementation was fast, seamless, and collaborative.Bolt has had an incredible impact on Naturepedic’s overall sales and checkout completion. Since launch, shoppers with Bolt Accounts garnered a 15% higher average spend compared to guest shoppers. Naturepedic has also seen more shoppers completing their purchases with an incredible 50% lift in checkout completion for shoppers with Bolt accounts compared to those checking out as guests. Within the first six months since launching, Bolt accounts already make up over 21% of total GMV.

Bolt builds trust and boosts spend among Naturepedic shoppers

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